Last modified at Wednesday 15 October 2025

Additional update information about this release.
Primarily meant for sharing in case you experience something "different then expected" and to see if this is fixed inside this update tag.
Find your release by the AMI domain url + /version

Latest tag:  v3.17.64 (Q3 2025)
Summary of these tags - only applied to most relevant tags information:

DELIVERABLE
FUNCTIONAL DESCRIPTION
CHANGE CATEGORY

v3.17.1

Remove filtering recent searches

improvement

v3.17.2

-

-

v3.17.3

Remember search parameters when switching queues

improvement

v3.17.4

v3.17.5

-

-

v3.17.6

Remove user from search parameters

-

v3.17.7

-

-

v3.17.8

Hide tags with button

-

v3.17.9

Change order to ASC (newest last) + deprecated  message-order setting

support

v3.17.10

-

-

v3.17.11

-

-

v3.17.12

-

-

v3.17.13

-

-

v3.17.14

-

-

v3.17.15

Remove queue id for assign user

support

v3.17.16

-

-

v3.17.17

-

-

v3.17.18

-

-

v3.17.19

-

-

v3.17.20

-

-

v3.17.21

Login to conversations if user is logged in and found

improvement

v3.17.22

-

-

v3.17.23

-

-

v3.17.24

-

-

v3.17.25

-

-

v3.17.26

-

-

v3.17.28

-

-

v3.17.29

-

-

v3.17.30

-

-

v3.17.31

-

-

v3.17.32

-

-

v3.17.33

-

-

v3.17.34

-

-

v3.17.35

--

-

v3.17.36

-

-

v3.17.37

Fantom

support

v3.17.38

-

-

v3.17.39

-

-

v3.17.40

reply enabled to true after discarding draft

support

v3.17.41

-

-

v3.17.42

unconditional show park button when connected to conversation

support

v3.17.43

Show receiving email address when sent_by filter

improvement

v3.17.44

-

-

v3.17.45

-

-

v3.17.46

-

-

v3.17.47

-

-

v3.17.48

-

-

v3.17.49

remove parked tag when assigned conversation is moved  to queue

support

v3.17.50

-

-

v3.17.51

Reload client issue

support

v3.17.52

-

-

v3.17.53

-

-

v3.17.54

-

-

v3.17.55

-

-

v3.17.56

Cache templates

support

v3.17.57

transfer to all queue setting renewed

support

v3.17.58

Disable assignment to other users when already assigned (re-transfer)

support

v3.17.59

Disable selection of conversation renewed

support

v3.17.60

timeout for queue counter update

support

v3.17.61

Check for reply to email before checking from

support

v3.17.62

-

-

v3.17.63

-

-

v3.17.64

-

-

v3.17.65

-

-

v3.17.65

-

-

v3.17.66

-

-

v3.17.67

-

-

v3.17.68

-

-

v3.17.69

-

-

v3.17.70

-

-

v3.17.71

-

-

v3.17.72

-

-

v3.17.73

-

-

v3.17.74

-

-

v3.17.75

-

-

v3.17.76

-

-

v3.17.77

AMI Notes are now stored inside CX Workspace

improvement

v3.17.78

remove older conversations by scheduled end date

support

v3.17.79

-

-

Related articles